HOE takes data privacy and security extremely seriously and we make an effort to ensure that we are absolutely compliant with the numerous regulations of privacy.

 Please read the privacy policy documents.

In what way  does HOE collect your Personal Data

HOE  collects your Personal Data when you Login In/Sign Up/visit/order/purchase and willing to accept receiving notifications either in the form of emails or text messages. Your card information is requested only when you place an order and is subject to the best degree of encryption to ensure the greatest amount of safety and security.

Reason to Collect your  personal Data

The main reason we collect Data is for providing you a  personalized service, we also use this information to process your order, ship goods, for customer service, and to provide customers a personal shopping experience. In addition, we also use this information to improve our products, services, website content.

The  personal data  HOE will collect

HOE will collect the below-mentioned data which you willingly provide to us.

Your name, Address, Gender, Date of Birth, Email ID, phone number, etc.

You are free to terminate your account at any time and if you choose to do so your account shall be rendered inactive.

Sharing of your information 

HOE will not use your personal data for any purpose except to complete a transaction with you and if/or you are a  prospective customer. We do not rent, sell or share your personal data and will not disclose any of your details to third parties.

Data that is forwarded to third parties, is only used to provide you with the services required for you to complete an order and for analysis tool in order to collect data to optimize our site and present you with relevant information. We keep data of your previous transactions, orders including product, price, date of purchase, payment and transaction reference history, etc. Other than that HOE is not responsible for any banking issues like Failed Transaction, Hold Transactions, Refunds, EMIs, Fraud Transactions, etc.

Cookies and how they are used

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your PC or Cellular Device.

On using our services you agree to the use of such cookies.

Permanent cookies are used to store your details when you log in. We will use cookies to save your favorite products,  filters, etc. We use both first and third-party cookies to collect data and user data in accumulated, full, and individual forms in analysis tools to optimize our site and to present you with relevant information of our products. Some third-party cookies are set by services that appear on our pages and are not in our control. They are set by social media providers and relate to the ability of users to share content on this site, as indicated by their respective icons. We also use third-party cookies which perform cross-site tracking in order for us to give you marketing in other sites/channels.

Our privacy policy is subject to change regularly/periodically, without any notice. Kindly review the privacy policy periodically to keep yourself updated.

 

If you have any concerns about your privacy or need to report any issues relating to your privacy that arise from the conduct of your business with HOE please feel free to write to our Grievance Officer.